Who has the WORST Customer Service?
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Samsung vs OnePlus, Huawei, Xiaomi, Blackberry, OPPO, Vivo, Apple. Let's see which tech company has the best and worst Customer Support!
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Коментара
  • Mrwhosetheboss
    Mrwhosetheboss

    Has anyone had any particularly good / bad experiences with Tech Customer Service? I'd love to know! 😁 To see one of the worst Tech Scams in existence: rsloft.info/loft/video/qc6DyYinlZ-jpWE To learn all about Crypto for a complete beginner: rsloft.info/loft/video/pLyCy7KetHWmeXo

    • s p
      s p

      Many yrs back I had this first Samsung galaxy phone. It’s headphones didn’t work right out of the box - getting them replaced took 4 months. Then in month 6, the touch screen partially stopped working - it worked everywhere except when I dialled a phone number - the keys 7 8 9 didn’t work. They fixed it in warranty but same issue again after couple of weeks. So sent the phone back, got it fixed and it started working. Two months later, same issue again and this time they simply denied fixing the issue. Had to escalate the complaint to get it fixed again. However, after this the key 8 never worked. Fed up of this, I ended up selling it for peanuts. Got a used Nokia phone after this and it worked for many years after that.

    • Dii
      Dii

      Hi

    • ASNA NAVAS
      ASNA NAVAS

      First

    • ProtoRetro
      ProtoRetro

      Apple. 27" iMac The issue? Hardware Failure. Specifically the HDD. Was on support constantly for 4 DAYS and They didn't even help. I myself found what the issue was. I spent HOURS on hold and constantly got redirected. I ended up speaking with 11 people, as I was transferred and picked up from person to person. It WAS (and still is) APPALLING, not to mention, the iMac in question was 9 years old at this point and they had the purchase info. Even still it had in the previous 6 months, a Display Failure, and was repaired by Apple. Just knowing the age alone would have been enough to realise that there is a reasonable chance a component has failed. Knowing that 6 months prior the SAME iMac had gone into service to replace a failed display, Coupled with the issues I was describing in great detail SHOULD have allowed SOMEONE to realise or at least note the possibility of a Hardware Failure.

    • Precious Chuks
      Precious Chuks

      😂😂😂.... Why are you like this?! "I am never going to say Goodbye tho"

  • King_K_Rool_
    King_K_Rool_

    The Matt Hancock bit 🤣😭

  • Richard Mark Ramirez
    Richard Mark Ramirez

    SAMSUNG GOOS

  • Richard Mark Ramirez
    Richard Mark Ramirez

    IPHONES NOT

  • howdoyousolveaproblemlikemaria
    howdoyousolveaproblemlikemaria

    Sometimes the issue is the customer themselves get real customer demanded like they own the world; Customers are way worst trust me 🤣🤣 but lets be thankful more stupid customers more jobs for call center agents🤗

  • Dikel Tripura
    Dikel Tripura

    Love from bangladesh🇧🇩

  • 𝕾𝖍𝖗𝖊𝖞𝖆𝖘861
    𝕾𝖍𝖗𝖊𝖞𝖆𝖘861

    Everyone gangsta until Rick Astley let us down

  • Kin Rachpol
    Kin Rachpol

    Rick Astley = Mrwhosetheboss?

  • clarisseee _
    clarisseee _

    isnt that twice's alcohol free instrumental for oppo's hold music xD

    • Abi Yus
      Abi Yus

      🤣

  • wasap doc
    wasap doc

    Them not assuming you are an idiot who can't charge a phone is the right call.

  • Botney J
    Botney J

    this is indeed not a simple problem, being tech savvy i would not suggest the battery has died just because i would assume its such a trivial problem everyone would know how to fix, disliked video and unsubscribed

  • FOREVER STAY
    FOREVER STAY

    I'm going to buy huawei phone right now!

  • Hotaro
    Hotaro

    I find that the apple support messaging service is a lot better than calling on the phone tbh. So maybe do a video using their message support?

  • Jevin Jeebun
    Jevin Jeebun

    6:25 A rick roll in disguise

  • Kick Boxing
    Kick Boxing

    Honestly, what a stupid thing to call customer service for! Everyone knows that phones are rechargeable. Every phone since the 90s is rechargeable.

  • S.Khadijah Ahmad
    S.Khadijah Ahmad

    I love it that most of his content has Ruck Astley in it XD it just brightens up my day

  • ketan verma
    ketan verma

    Dont know why but samsung has a pathetic customer care department...

  • Nirnoy Debnath
    Nirnoy Debnath

    i am a xiaomi user and the phones are great with the customer service.

  • Alry Pajarillo
    Alry Pajarillo

    The in xiaomi costumer service the tone of her voice is like a filipina

  • Devi Sri
    Devi Sri

    Your are weared a pokemon ash cap I am right

  • Jay Kidd
    Jay Kidd

    Waw surprised he didn't fan boy apple

  • Jay Kidd
    Jay Kidd

    Liked vivo because the rep was British.... shame

  • Jay Kidd
    Jay Kidd

    Unsuscribe

  • Jay Kidd
    Jay Kidd

    Black berry is out dombo

  • Jay Kidd
    Jay Kidd

    Xiaomi cs did great dots definitely 5/5 your BS

  • Jay Kidd
    Jay Kidd

    Bet he will fan boy apple again

  • Jay Kidd
    Jay Kidd

    Literally gave a man 3 stars because of accent

  • Ko gr
    Ko gr

    The moment when he calls a smasung costumers service on an IPhone

  • Alex Greg
    Alex Greg

    This video is stupid. Just one call and then, nobody in the world gonna call because the screen turn black when you obviously need to charge your phone... I like that channel but this vid is not his idea... or i hope so.

  • Cluee Bee
    Cluee Bee

    He has only one excuse screen goes black 😂

  • Vigneshwar X21
    Vigneshwar X21

    7:51 lol The OFFICE

  • Vigneshwar X21
    Vigneshwar X21

    How is there nobody talking about Arun making a Fifa UT card for each of his characters😂

  • Mohammed Kamran
    Mohammed Kamran

    I completely agree with Huawei

  • Nigel Yong
    Nigel Yong

    I am a customer service manager, and this is the best video related to my job.

  • Zero
    Zero

    How Ironic can you be? Calling Samsung with an iPhone 😂

  • Normal Minecraft Lets Play
    Normal Minecraft Lets Play

    Oneplus rave

  • xxl McBread
    xxl McBread

    I was wondering why I couldn't get through to anyone. Your calling em all up lol

  • Kumaran Mohan
    Kumaran Mohan

    I have had very good experience with Apple.. samsung damaged my S20 I sent for fixing that was within warranty. And they are ignoring me and raised several tickets.. each one everyone I call to check the previous one.. I should stick to iPhone.. very bad experience from Samsung..having the phone fail within 4 months of purchasing and not addressing is very bad..

  • BadPiggies 9
    BadPiggies 9

    “follow government advice as much as possible” lmao take advice from the government that thought it would be a good idea to leave Europe?

  • Shadee0_
    Shadee0_

    "Im never gonna say goodbye tho"

  • urban metal
    urban metal

    The agents on the first call and on the Xiaomi call sounds like they're from my country.

  • Goncalo Game_master
    Goncalo Game_master

    OPPO is the best I sent him an email and he responded so friendly omg

  • TheLowPredator
    TheLowPredator

    Surprising from Apple. I’m also in the UK and never had an issue with them!

  • jazminakarainy
    jazminakarainy

    6:22 ALCOHOL FREE

  • XIA
    XIA

    I guess most CS people are just not expecting an idiotic problem like pople not knwoing their phone goes black because it ran out of charge. :))) hence they are thinking about bigger issues at first.

  • Carme
    Carme

    "I never gonna say goodbye tho" got me laughing SO HARD 🤣🤣

  • JB
    JB

    Samsung and Xiaomi are Filipino agents.❤️

  • unpossible
    unpossible

    Arun we need a part 2

  • Trav S
    Trav S

    I never had that problem with Samsung. Samsung also has the ability to talk other users who can help you solve your problem.

  • s p
    s p

    Many yrs back I had this first Samsung galaxy phone. It’s headphones didn’t work right out of the box - getting them replaced took 4 months. Then in month 6, the touch screen partially stopped working - it worked everywhere except when I dialled a phone number - the keys 7 8 9 didn’t work. They fixed it in warranty but same issue again after couple of weeks. So sent the phone back, got it fixed and it started working. Two months later, same issue again and this time they simply denied fixing the issue. Had to escalate the complaint to get it fixed again. However, after this the key 8 never worked. Fed up of this I ended up selling it for peanuts. Got a used Nokia phone then and it worked for many years after that.

  • føx
    føx

    Huawei:4.5/5 I actually use huawei but never used support I didn't know it actually is that good

  • Shadow32
    Shadow32

    4:38 i know the name says Xiaomi UK customer support but her accent is like from the philippines

  • Ahmed The Great
    Ahmed The Great

    GIVE VIVO A 2ND CHAAAANCE 😭

  • B - Flores, Jacqueline
    B - Flores, Jacqueline

    The Xiaomi customer service sounds rlly like shes filipino ngl-

  • VA-AV Comedy
    VA-AV Comedy

    Passion Fruit iPhoney Is Having The Best Customer Service For Great Baked Potatoes because Passion Is.......... Something That You Need

  • gearhead000TV
    gearhead000TV

    The 1st agent for Samsung, the Huawei agent, and the lady agent for Xiaomi would most probably be from any of the Philippine call centers.

  • Floyd Maxwell
    Floyd Maxwell

    Will the frequency of Night Media bot replies increase as I continue to comment on Mrwhosetheboss videos?

  • maling pagibig
    maling pagibig

    I heard most agent are pilipino

  • Illych Mickael Retuba
    Illych Mickael Retuba

    I think the Xiaomi CSR is Filipina. ☺️

  • Jarrod Rees
    Jarrod Rees

    @ 1:44 he looks so disheartened bless him

  • Lgngamer23
    Lgngamer23

    I do like apple service they do help me and they are super nice

  • Prisca Bansah
    Prisca Bansah

    I get where they are coming from. It's only normal that after using phones for a number of years now anyone will know that if it's on low battery it needs to be charged. Screen going black sounds like a completely different problem if you're not on site. So I don't think your test is inaccurate

  • yesihave nonameforu
    yesihave nonameforu

    Apple: What product were you talking about? Passion-Arun: The Passionfruit Wii Apple: Was that... aN iPAd?

  • Adventurous Triangle
    Adventurous Triangle

    A neighbor and me did a prank all on apple, the call got picked up almost immediately and the person there was so kind. We were using text to speech saying that we were mute and the person was totally understanding and so helpful that we hung up because of how guilty we felt.

  • ᗰastrix Austin
    ᗰastrix Austin

    Calling Samsung on a iPhone disrespectful 🤣

  • BlitzarVR
    BlitzarVR

    This man rick rolled Apple, *Achievement Unlocked*

  • Giri Ara
    Giri Ara

    I seen all mobile brand ad before the video starts

  • kek seze
    kek seze

    In Germany, the Samsung Customer Service is way better so just go to Germany lol

  • sneha jain
    sneha jain

    This might be one of the most important video on your channel.

  • Ale D.B.
    Ale D.B.

    Nokia has one of the worst and best consumer service in my opinion. Best because they use an instant message system, and sometimes it's automatized, sometimes you chat with a human, but you get a response right away. Worst, because in the end, all they say to you is to do some resets, cancel some cache and, if that wasn't enough, to send the phone in a repair centre. And their repair centers almost all the times (in my experience) don't think that your issue is covered by the damned insurance, so they'll tell you "pay for the repair or get the phone back, unrepaired". The first time I paid to replace a thing that was already broken when i first bought the phone. The second time, I was sick of being scammed, luckily amazon understood the situation and is giving me the money for the phone back. Now I'm looking for a new phone, probably a Oneplus or a Xiaomi.

  • pablo jams
    pablo jams

    Customer service is definitely a mixed bag. Fairly enough, most CS agents are going to assume that people know to charge their phone daily or when it starts to die. That being said, credit to those agents who despite knowing such an obvious bit of knowledge won’t usually solve the problem, gave that advice anyway. They’re used to people having legitimately dysfunctional phones diagnosed over the phone, but being able to understand someone just doesn’t know they have to charge their phone daily is invaluable customer service.

  • josh
    josh

    isnt the oppo hold music alcohol free by twice?!

  • Random Channel
    Random Channel

    lole

  • William Lane
    William Lane

    I used to see my brother watch this and I said he was weird and these these vids were NOT entertaining but this one looked interesting and I realise I was SO WRONG they are so fun!!

    • William Lane
      William Lane

      And funny

  • Paul Ashikanen
    Paul Ashikanen

    Blackberry service and Samsung service is the worst customer service ever.

  • Tom de Castro
    Tom de Castro

    Of course you had to rickroll the oneplus guy 😂

  • ASNA NAVAS
    ASNA NAVAS

    at the first of the video when you [ Arun ] start calling samsung it is soo funny 🤣🤣🤣🤣🤣🤣🤣🤣🤣 at the last also your lagh it is look love it

  • Universal Arena
    Universal Arena

    6:31 Why... Is... He... Rick 😂😂

  • NoSanaNoLife
    NoSanaNoLife

    6:22 uh twice’s alcohol free??!

  • Levn Ozy
    Levn Ozy

    Can you Do a Video about The Samsung Galaxy A12

  • DarkPro
    DarkPro

    Actualy i understand why theyre not dolving quickly, like of course they know everyone knows how to vhatge a phone

  • DarkPro
    DarkPro

    Idk why but this 2:43 made me laugh 😂

  • jayden shibu
    jayden shibu

    for appple , from the uae , the customer support is the best! , they answer quick and they solve anyproblem within 30 minutes of calling them , so I think its different for every country

  • Haze7 Eyes
    Haze7 Eyes

    I just had a problem with my screen going black and it wasn't related to charging. I think some phones are having issues.

  • Anonymous gamer
    Anonymous gamer

    I like how arun calls samsung company with an iphone lol

  • The Awesome Gamer
    The Awesome Gamer

    oppo has the best fold music

  • Artworks byTinghy
    Artworks byTinghy

    1:57 Mrwhosetheucle lol🤣

  • Raj Kumar
    Raj Kumar

    Nothing wrong with BB service at all. It's a good idea to filter daft/prank calls. That's how you make a service efficient or else their associates would be spending their time on the wrong calls. IMEI numbers are available also on the boxes and purchase receipts. It's only fair to ask for it as it also helps them in pulling your device details.

  • Sivanarayan Prasanth
    Sivanarayan Prasanth

    Passion Fruit has the best custumer service

  • Herman Tarihoran
    Herman Tarihoran

    xiaomi the best

  • Bigbang Evolution
    Bigbang Evolution

    Ever tried calling Google for support with Pixel?

  • Baby Boy MJ
    Baby Boy MJ

    The customer service in Samsung and Xiaomi sound like from the Philippines 👍

  • LightEar
    LightEar

    Funniest Tech RSloftr!

  • Amit Mirashi
    Amit Mirashi

    I can't take my eyes off from that vivo customer care girl😂

  • Azushi GamingYT
    Azushi GamingYT

    imagine the person who talk to him in customer service watched that video 😂😂😂

  • mooode841
    mooode841

    10:31 Cringe Lol

  • Santi
    Santi

    Apple's try is impressive

  • Nirav Parmar
    Nirav Parmar

    Apple doesn't deserve 2.5 starts

  • poonam bansal
    poonam bansal

    The funny thing was that he was calling every company with an iphone🤣🤣🤣🤣🤣

  • Vivek Paspunoori
    Vivek Paspunoori

    Bro the video is funny but y r u changing the characters 🤣🤣🤧🤧🤣🤣to talk with the customer care, u don't show your face na😂😂

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